Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.
We are looking for a Solution Architect to design and implement seamless, scalable, and well-documented integration solutions across our retail systems (POS, ERP, CRM).
What you will do
System Integration
- Collaborate with stakeholders to gather and understand business needs and translate them into technical requirements and architectural design
- Design, build, and integrate information systems that meet the company’s business objectives
- Assess the existing systems architecture and work closely with technical teams to recommend enhancements and improvements
- Ensure seamless data exchange between the POS, ERP, CRM and other relevant systems.
Technical Architecture
- Develop and maintain the overall architecture design and integration for retail systems, including POS, ERP and CRM, ensuring interoperability, data consistency, scalability, and flexibility
- Modify and enhance the technical architecture to accommodate integration requirements
- Address technical challenges during integration by troubleshooting and resolving issues related to data synchronization, security, and performance.
Documentation
- Create comprehensive documentation for all integrations, including design specifications, data mapping, APIs, and configuration details
- Maintain up-to-date records of integration processes, troubleshooting steps, and best practices Ensure that documentation is accessible to relevant teams and stakeholders.
What you bring
Experience
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field
- At least 5 years of relevant working experience as a Solution Architect or in a similar role
- In-depth knowledge of retail business processes, including POS, CRM, and ERP systems
- Experience with systems integration using APIs, message buses, ETL pipelines, and enterprise service buses would be an added advantage
- Proficiency with cloud platforms (preferably Azure) and hybrid integration scenarios
Personal competencies
- Strong communication skills to collaborate with cross-functional teams and explain complex technical concepts to non-technical stakeholders
- Self-motivated, efficient, and proactive in identifying and addressing needs independently.
Who we are
At WS Audiology, we provide innovative hearing aids and hearing health services.
Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.
Sounds wonderful? We can't wait to hear from you.
WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.