Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that 88% of the world's trade is carried by sea?
We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?
We are looking for a SLS Parts Coordinator EUAM, North Europe with a main responsibility in providing technical and administrative support to the sales team, assisting with the preparation of sales proposals and documentation while ensuring accurate and timely responses to customer inquiries and proposal requests. The preferred location for this position is Nørresundby, Denmark but also Göteborg, Sweden is negotiable. We offer a possibility to hybrid work.
Your role and responsibilities
As a SLS Parts Coordinator EUAM, North Europe your work will include end-to-end customer service, including creating quotes, orders and active follow-up of deliveries. The tasks can also be adjusted based on your individual skills and interests. You’ll be working as a part of dynamic sales team with diverse expertise.
Requirements for the position:
- Act as contact for spare parts quotations, orders, deliveries and non – conformities for SLS.
- Act as a link between customer and SLS Sites (factories) in the spare parts delivery process.
- Handle and coordinate quotes and orders according to working procedures and guidelines, and local requirements.
- Ensure highest level of quality and response time for quotes and orders.
- Ensure quality of spare parts sales documents.
- Ensure correct customer master data and handling instructions are used when processing quotations and orders.
- Actively follow up quotes with customers before they expire providing feedback to SLS sales teams.
- Actively follow-up the order book.
- Liaise with Sales about the content and terms of the offerings.
- Follow up with supply chain of parts deliveries according to agreed process.
- Maintain and develop knowledge of customer specific solutions and needs.
- Use internal network within the expertise to escalate issues that may arise within the expertise.
Qualifications/to be able to succeed in the position we expect you to:
- Understand the customers' business
- Understand the corporate vision
- Understand Wärtsilä parts order processes
- Identify needs and problems
- Have a good knowledge of SAP (is considered as an advantage)
- Written and spoken language skills on English and one of the Nordics
- Knowledge of Wartsila Shaft Line Solutions portfolio (is considered as an advantage)
In this role, some travel might be required to support the local sales manager.
Why you and us?
You are valued – as your true self. At Wärtsilä YOU matter. We value diversity and are committed in supporting inclusive work community.
Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.
You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.
Contact & next steps
Please submit your application before the application deadline through our Careers portal. Applications through email will not be considered. After submitting your application, you will receive a confirmation email.
In case of any questions regarding the position, reach out to:
Karina Kaliska
Parts Team Manager, EUAM
Wӓrtsilӓ Shaft Line Solutions
KKA059
Mob +48 602 149 147
[email protected]
Welcome to join us in shaping the decarbonisation of marine and energy!
Last application date: 31/08/2025
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.
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