At Vitamin Well Group, we provide great-tasting drinks, snacks, and protein products. Our brands Vitamin Well, NOCCO, and Barebells are available across most of Europe, North America, the MENA region, and parts of Asia Pacific. With a revenue of 650 million euros, we operate in over 40 markets, with headquarters in Stockholm and offices in fourteen countries around the world.
Vitamin Well Group is expanding, and Denmark is a key growth market. To support this, we are looking for a Logistics & Customer Service Coordinator who thrives in a fast-paced environment and is passionate about delivering excellent service. This is a hands-on role where agility, attention to detail, and a proactive mindset are key to success.
Whether you are early in your career and eager to grow, or already have solid experience in customer service and enjoy working in an operational, high-paced environment, we are looking for someone who takes ownership, works with precision, and have a good analytical mindset.
About the role
As Logistics & Customer Service Coordinator with Vitamin Well Denmark, you will be responsible for managing customer orders from both B2B and D2C, handling inquiries, and ensuring smooth coordination between sales, logistics, and finance. You will play a central role in ensuring that our products reach our customers efficiently and that every interaction reflects our high standards for service and professionalism. You will report to the Operations Manager and be based at our Danish headquarters in central Copenhagen.
When you step into this role, you will quickly take ownership of customer service, and coordination across teams, ensuring smooth and efficient operations. As you grow into the role, you will have the opportunity to expand your tasks into for example order management, stock-level analyses, and overall contribute to making our customer service function even more agile and effective, supporting both internal teams and external partners in a fast-moving environment.
Key responsibilities include:
- Handle customer/consumer inquiries, resolving issues quickly and professionally
- Manage customer orders from receipt to delivery, ensuring accuracy and efficiency
- Coordinate with sales, logistics, and finance to ensure seamless operations
- Ensure correct pricing and invoicing, maintaining accurate records
- Monitor stock levels and deliveries, proactively addressing potential issues
- Continuously improve processes, finding ways to work smarter and faster
Who are you
- 1-2 years of experience in customer service, order management, or a similar role
- Exceptional attention to detail and a structured approach to problem-solving
- Strong analytical skills and IT-savvy mindset
- The ability to work at a high pace while maintaining precision
- Strong communication skills and a proactive mindset
- Fluency in Danish and English
Why join us?
- Be part of a fast-growing, high-energy company where decisions are made quickly
- A dynamic and informal workplace with great collaboration across teams
- The opportunity to develop and grow in a company that values ambition
- Competitive salary and benefits
Welcome with your application at the latest September 19th 2025.
We will review applications on an ongoing basis and the position may be filled before the last application day. We appreciate LinkedIn, but to get a full picture of your experience, we ask you to also include a CV.
Life at Vitamin Well Group
Our growing family is made up of over 600 employees, representing a variety of cultures, experiences and diverse backgrounds. This diversity is a great asset as we continue our expansion and evolve our portfolio. At the same time, Vitamin Well is still very much a Swedish company, promoting Swedish values when it comes to both business and people. We treat each other in a fair and equal way, and we respect one another based on our qualities. As we expand Vitamin Well Group’s business, we are also committed to minimizing our environmental impact and continuously strive to lower emissions from for example production, logistics, and packaging.
Working at Vitamin Well, we provide a dynamic environment defined by ambition, dedication, and an entrepreneurial spirit. In our action-oriented culture, the ability to make swift decisions is paramount in bringing ideas to fruition. We are committed to fostering an atmosphere where every individual's unique strengths contribute to our collective success. As a health and exercise-oriented company, we inspire an active lifestyle by partnering with top-performing athletes, but we also promote and support exercise among our employees.
As part of the recruitment process, we may ask you to conduct a personality test as well as a test that measures logical ability. The purpose of the tests is to evaluate candidates as objective as possible and identify the best possible match for the role. The tests are based on solid research and are taken through our partner Alva Labs.
