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Industry Technology Specialist with a Customer Centric Mindset working in Household Care

Novonesis
Region Hovedstaden
Full time
for 1 dag siden

Are you ready for a new beginning?

We need your talent, knowledge and dedication to better our world with biology.

Our purpose points the way

In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless.

We’re here to better our world with biology.

Join us as our new Industry Technology Specialist

We’re looking for a technically strong, customer-facing Industrial Technology Specialist to help solve complex industrial challenges and drive value through smart application of our BioSolutions. This role blends industry expertise, technical execution, and commercial awareness.

Welcome to the Technical Service Team in Household Care Europe

Our team consists of 8 other industry technology specialists with very diverse backgrounds, cultures and experiences. We have a strong team spirit and help each other. We work together with Sales and Marketing Teams to ensure effective communication and delivery of excellent technical support to our customers.

Most of the team is based in Denmark, and 2 team members are working remote. We have an office first mindset with the option of working from home. The main task for us is being the technical contact for customers in Europe. You should feel confident in presenting complex data and communicating with both technical and non-technical stakeholders.

In this role you’ll make an impact by:

  • Engaging with our customers to understand their needs and proactively recommend tailored solutions. This includes building trust through direct engagement and technical insights.
  • Being an industry expert by planning and analyzing advanced technical tasks continued by delivering quality data that supports decisions and drives segment strategy.
  • Contributing to product development, testing and launch to create clear documentation and demos for internal trainings and for customers.
  • Collaborate with sales and track pipelines and spot opportunities. Support opportunity advancement with targeted technical input
  • Working independently with digital tools to analyze and visualize data
  • Applying deep process knowledge to real-world challenges
  • Traveling to customers approx. 10 - 20% of your time

To succeed you must hold:

  • A M.Sc. or PhD in chemistry, food science, biology or similar
  • A strong technical foundation with 5+ years of industry understanding from technical roles supporting the home care industry, personal care industry, working with FMCG or similar
  • Strong communication skills: fluent in English (speaking and writing). Knowledge of other European languages in particular Spanish or German is an advantage.

As a person you have a positive mindset and can-do spirit. You are a team player that also likes to work independently and you have a proactive mindset with customer-first thinking. Finally, you have the ability to simplify complexity and execute with precision.

Application deadline : September 12th, 2025. We will screen in-coming applications and invite for interviews continuously during the application period, so please apply as soon as possible.

Contact details : Senior Technical Service Manager Line Koefoed Jønsson at [email protected].

Could our purpose be yours? Then apply today!

At Novonesis we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume/CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV.

Novonesis is dedicated to fostering a unique community by embracing and respecting differences. We make all employment decisions based on business needs, ensuring that every individual can thrive, regardless of identity or background such as ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.

Want to learn more?
Learn more about Novonesis, our purpose, and your career opportunities at novonesis.com

Not the right fit for you?
Even if this job isn't the right fit for you, perhaps you know someone who might find it interesting. If so, please feel free to share the job link and encourage them to apply. Thank you for your referral! Please check out our other open positions. The right fit for you could just be a few clicks away.

Stay alert: Avoid recruitment scams
At Novonesis, we are committed to maintaining a safe and transparent recruitment process. Please be aware of potential scams targeting job seekers and take note of the following:

  • Novonesis will never ask for sensitive personal information, such as bank account details, Social Security numbers, or passwords, at any stage of the hiring process.
  • Novonesis does not make employment offers without conducting interviews with candidates.

If you receive suspicious communication claiming to be from Novonesis, please do not share any personal or financial information. We encourage you to verify the legitimacy of the message by contacting us directly through our official channels.

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