Are you interested in contributing to delivering high-quality customer experiences? We are looking for a committed Service Delivery Specialist to ensure our services adhere to the General Data Protection Regulation (GDPR) standards. If you possess a strong interest in privacy laws and regulations and provide outstanding client service, please read further!
We are looking for a colleague to join our Data Subject Rights Team of 9 people within the Data Protection Support team. This position is vital in ensuring our services comply with the GDPR standards.
Our team thrives on diversity, bringing together individuals with varying levels of experience. If you are passionate about data protection, this is an excellent opportunity to delve deep while working with a broader spectrum. The team embraces change and is exploring the potential of GenAI, offering an environment with frequent communication with stakeholders.
Key responsibilities
- Assist in the implementation and maintenance of GDPR compliance processes and procedures
- Investigate requests and compile responses to data subjects
- Communicate effectively with customers
- Liaise with various stakeholders within the bank and collaborate closely with Legal and Compliance departments
- Maintain close collaboration with other teams within the bank
- Actively contribute to continuous improvement projects and automation of processes
A great match
We are looking for someone who has a strong interest in GDPR and would like to contribute to great services in a large bank with collaboration across the organization. Additionally, we are looking for someone who has:
- Experience in back-office functions
- Case handling experience
- Proficiency in engaging with customers
- Strong analytical and problem-solving skills
- Ability to handle confidential information with discretion
- Advanced English language skills, both verbal and written – business language in Danske Bank is English
- Advanced Danish language skills, both verbal and written, are required for communication with Denmark-based customers
- Bachelor's or Master’s degree
We offer
We have a flexible work schedule and hybrid working, allowing you to work from home 1-2 days per week. We offer a forward-thinking and collaborative environment with great growth opportunities. You can benefit from our offers such as: Canteen, a highly attractive benefits package offering health insurance, pension, 6 weeks of vacation, 5 care days and more.
If you have any questions about the job, please reach out to Justina Vaidziulyte at [email protected] . We are processing applications on a continuous basis so please apply as soon as possible.
We are looking forward to receiving your application!
