Do you want to play a key role in shaping world-class employee experiences at the world’s largest jewellery brand?
At Pandora, we’re focused on nurturing a workforce that is engaged, empowered, and future-ready. As part of our People Transformation team you will be leading strategic change across HR, Communications, and Sustainability, working closely with our Digital & Technology teams to enable scalable, high-impact transformation.
Role Overview
As Senior Manager, People Transformation, you will be instrumental in leading and delivering complex, cross-functional projects that drive key People transformation initiatives across our global organization. You will be responsible for end-to-end project management, including planning, execution, governance, and risk mitigation. This role requires strong organizational skills, the ability to manage multiple stakeholders, and a hands-on approach to solving problems and delivering value. Working closely with both business and technical teams, your work will accelerate HR efficiency and improve employee experiences at scale.
Key Responsibilities
Project & Change Management
- Lead the end-to-end project lifecycle for HR transformation initiatives, including scope definition, project planning, execution, monitoring, and closure.
- Establish and manage project governance, including steering committees, stakeholder reporting, and issue/risk management.
- Develop and maintain detailed project plans, timelines, budgets, and resource allocations to ensure initiatives are delivered on time and within scope.
- Coordinate cross-functional teams, including HR, Digital & Technology, Finance, and external partners, to ensure seamless execution and alignment.
- Apply change management methodologies to support adoption, minimize resistance, and embed sustainable change across the organization.
- Monitor project progress and performance, proactively identifying and addressing risks and roadblocks.
Product Deployment & Adoption
- Partner with HR and IT stakeholders to define business requirements and oversee project implementation of HR technologies.
- Lead or support RFP and vendor selection processes, ensuring solutions are fit-for-purpose and aligned with business needs.
- Drive post-implementation reviews, capturing lessons learned and embedding continuous improvement into future project cycles.
- Ensure technology deployments are supported with robust training, communication, and change plans to drive user adoption.
Leadership & Collaboration
- Lead cross-functional project teams, often in a matrixed environment, providing clarity on roles, responsibilities, and success metrics.
- Build and maintain strong stakeholder relationships at all levels, effectively managing expectations and driving alignment.
- Promote a culture of structured delivery, accountability, and continuous improvement within the People function.
- Contribute to the evolution of our global People strategy through insights gained from transformation initiatives.
About You
You’re a strategic problem solver who thrives in fast-paced environments. You know how to balance vision with execution, build trust across teams, and get hands-on when needed. You bring a people-first mindset and are passionate about using technology and change to create better experiences.
You’re a strategic problem solver who thrives in fast-paced environments. You know how to balance vision with execution, build trust across teams, and get hands-on when needed. You bring a people-first mindset and are passionate about using technology and change to create better experiences.
Qualifications
- Bachelor’s degree in a relevant field (Master’s degree preferred).
- Significant experience managing transformation initiatives, ideally within HR or digital domains.
- Strong understanding of change management methodologies and communication planning.
- Demonstrated ability to manage complex projects and cross-functional teams.
- Skilled in data-informed decision-making and benefit realization.
Additional Information
Global Career Band: 4A
Did we get your attention?
If you see yourself in this role and would like to become part of Pandora’s future, we encourage you to apply. We process applications on a continuous basis, so please send yours as soon as possible!
Learn more about Pandora at www.pandoragroup.com.
Icing on the cake
You’ll be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. With LEED Gold Certification for Energy and Environmental Design, our office uses resources sustainably, creating a dynamic space that’s unique, comfortable, and inspiring—a true Pandora experience for everyone who works here.
About Pandora
Pandora is the world’s largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.
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