Business Development Manager – Digital Partners (Amazon Focus)
Do you want to play a key role in expanding Pandora’s digital presence and drive strategic partnerships that shape the future of digital commerce? Are you a commercially minded, data-driven professional who thrives in a fast-paced, collaborative environment? If so, this could be the perfect opportunity for you.
We are looking for a Business Development Manager – Digital Partners to lead and execute initiatives that strengthen Pandora’s presence across digital marketplaces, with a particular focus on Amazon. In this role, you’ll collaborate closely with cross-functional teams across global and cluster levels to identify new business opportunities, develop robust partner strategies, and ensure seamless operational integration between Pandora’s systems and external platforms.
Drive Growth, Build Partnerships, and Optimize Performance
As part of our Global Digital & E-Commerce team, you will identify and evaluate opportunities for expanding Pandora’s reach through strategic partnerships and digital marketplaces. Your expertise will contribute directly to Pandora’s global e-commerce success, ensuring we deliver a premium online experience while protecting our brand equity and margins.
Key Responsibilities
Commercial Strategy & Alignment
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Identify and evaluate opportunities to grow Pandora’s presence on marketplaces and digital partnerships, aligning with global objectives and regional strategies.
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Develop business cases and value propositions for new partner initiatives, including the Amazon expansion in mainland Europe via Pattern, and assess future operating model scenarios such as insourcing.
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Collaborate with cross-functional teams (marketing, merchandising, technology, operations) to execute cohesive partner strategies.
Partner Relationship Management
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Establish and maintain strong strategic relationships with key digital partners such as Pattern and Amazon, acting as the primary point of contact for negotiations, issue resolution, and strategic alignment.
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Develop joint business plans to align mutual growth objectives and ensure sustained collaboration and success.
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Monitor and evaluate partner performance against KPIs, ensuring revenue, profitability, and customer acquisition targets are met.
Market Research & Competitive Analysis
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Analyze market trends, competitor activities, and emerging digital partnership models to identify new growth opportunities.
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Maintain frameworks to measure partner performance metrics, customer acquisition trends, and market insights to guide strategic decisions.
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Stay up to date on innovations in e-commerce, multi-brand platforms, and consumer behaviors.
Operational Excellence
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Partner with specialist teams to optimize operational aspects of partner relationships, including pricing, assortment planning, and marketing initiatives.
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Collaborate with technical teams to oversee integration efforts and ensure seamless data flow between Pandora’s systems and partner platforms.
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Support inventory and order management processes to minimize disruptions and enhance fulfillment efficiency.
Stakeholder Collaboration & Communication
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Act as a key liaison between global, regional, and external partners, ensuring alignment on goals and strategies.
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Prepare detailed reports and presentations for senior leadership, providing insights into partner performance, market opportunities, and strategic risks.
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Serve as a sparring partner for regional teams, strengthening their capabilities in managing and growing digital partnerships.
Who You Are
To thrive in this role, you must be a strategic thinker with a strong understanding of digital commerce, partner management, and data analysis. You’re proactive, adaptable, and excel at managing complex projects in a cross-functional, global environment.
Key Qualifications
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3–5 years of experience in business development, digital partnerships, or e-commerce, ideally within the fashion, jewelry, or lifestyle sectors.
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Strong analytical skills with the ability to interpret complex data and translate insights into actionable strategies.
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Excellent communication and negotiation skills, with experience managing senior-level relationships.
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Familiarity with tools and platforms for digital commerce analytics and catalogue management.
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Ability to work across multiple stakeholders in global markets, managing several projects simultaneously.
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A results-driven mindset with a strong commercial focus.
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Experience working with Amazon and/or digital marketplaces is a strong plus.
Why Join Pandora?
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Work with a globally recognized jewelry brand, shaping the future of digital commerce.
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Drive meaningful impact in a fast-growing e-commerce and omnichannel space.
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Be part of a collaborative, diverse, and innovative global team.
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Competitive salary, benefits, and professional growth opportunities.
Did we get your attention?
We hope you got all your questions answered and feel confident applying for this position. However, if you have more questions regarding the role, please contact us.
If you see yourself in this position and would like to be part of Pandora’s future, please don’t hesitate to apply. We look forward to hearing from you!
We process applications on a continuous basis, so we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.
Icing on the cake
You’ll be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design, we’re proud of our LEED Gold Certification for Energy and Environmental Design. This means we use as few natural resources as possible and use them with respect. The result is a professional and dynamic workspace that delivers a true Pandora experience to anyone who works here or comes to visit.
About Pandora
Pandora is the world’s largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.
