By harnessing the power of technology and social behaviour, we have created a personalization-powered, community-driven e-commerce platform with more than 75 million community members. Now is the time to maximise the performance of our campaigns, playing a critical part in driving revenue growth, improving funnel performance, and ensuring operational clarity.
Responsible for the flawless execution of campaigns across the EU and APAC markets
Located in Copenhagen, Denmark, and reporting to our Director of Partner Enablement, you will be responsible for the end-to-end execution of our commercial campaigns, ensuring they are launched on time and with a high degree of accuracy. Your primary responsibilities will include:
- Campaign Execution & Management: Translate partner offers and briefs into structured campaign tasks. You will set up and QA campaigns in Braze, ensuring segmentation, tagging, and tracking are accurate and complete.
- Performance Monitoring: Proactively monitor live campaigns for performance and anomalies, providing regular reporting and maintenance support.
- Process Improvement: Contribute to developing Standard Operating Procedures (SOPs) and documentation to improve future workflows. You will also share actionable learnings in retrospectives and propose process changes to enhance throughput or reduce errors.
- Cross-Functional Collaboration: Partner with Trading Managers and the Head of Planning to clarify campaign requirements and streamline the brief process. You will also coordinate with campaigning and martech teams to ensure templates and other resources are execution-ready.
- Operational Clarity: Track personal KPIs, including launch speed, accuracy, and campaign outcomes. You'll surface delays or blockers with actionable solutions to ensure on-time delivery.
- High-Volume Support: Assist in load-balancing across team members during peak periods, such as Black Friday and Christmas, to ensure all campaigns are successfully delivered.
A proactive and organised team player with a passion for supporting
While we prefer not to confine anyone within rigid categories, we imagine you will thrive and succeed in this position if you can showcase your experience or aptitude for many aspects outlined below.
We imagine you are a proactive, detail-oriented professional with a positive, go-getter attitude. You have a strong sense of ownership and thrive in a fast-paced environment where you can juggle a heavy workload while maintaining a high quality standard. You are a natural problem-solver, confident in your ability to spot issues and surface risks, and suggest improvements to ensure our campaigns are executed flawlessly.
Furthermore, we would think you can demonstrate the following:
- A couple of years of experience in CRM, campaign execution, ad operations, or client delivery
- Proficiency with campaign and project management tools like Braze, GAM, Salesforce, Kevel, and ClickUp
- Experience with digital marketing analytics tools (e.g., Looker, Tableau) and comfortable tracking campaign KPIs
- Strong organizational and cross-functional working skills to manage multiple projects and timelines in a high-volume environment
- Excellent written and verbal English communication skills.
Working at Vivino
Working at Vivino is challenging, fun, and rewarding. We have an incredible, multicultural, and international work culture where we take care of and look out for each other. We appreciate new ideas and encourage everyone to bring them to the table. We are not afraid to make mistakes as long as we take ownership, learn from them, and support one another in continually improving. We have a lot of fun at our weekly Friday bar, and Copenhagen's social committee hosts regular events.
Who are we?
TRUSTED BY MILLIONS TO DISCOVER AND BUY THE RIGHT WINE EVERY TIME
Vivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions. Vivino's unique wine shopping experience leverages community data to suggest personalized wine recommendations for each user. In addition to making wine discovery fun and effortless, Vivino is the best place for wine drinkers to buy wine. The Vivino app is available for download on Android and iOS devices.
We are a fast-paced, growing team with offices in San Francisco, California, and Copenhagen, Denmark. We also have teams worldwide in the UK, Netherlands, Italy, Spain, Germany, France, Ireland, Australia, and Hong Kong.
Our team is passionate about our core purpose - to empower people everywhere to enjoy wine to the fullest. We do that every day by building technology and leveraging data that puts the power back in the hands of the consumer. We do not see wine as a commodity but as an offering of a cultural experience that was once out of reach for many but is now open to everyone.
Our five core values are:
- Always Strive for Better
- Work Together
- Earn and Offer Trust
- Be Approachable
- Lead with Data
Commitment to diversity and inclusion
Vivino is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status, veteran status, or other characteristics protected by applicable law.
Application deadline: September 7, 2025
