Do you have experience from the installation industry and 5+ years working with software onboarding, customer success, or professional services? Join us in helping installation companies streamline their digital purchasing processes.
About the role
KlarPris is the leading digital procurement platform for tradespeople and installers. We’re now looking for a structured and customer-focused Professional Services Consultant who’s passionate about helping clients succeed through onboarding, consulting, and ongoing collaboration. You’ll be responsible for ensuring our clients get the most out of KlarPris and help them get off to the right start, configuring workflows, and providing training that benefits both their daily operations and their business as a whole.
About KlarPris & Aceve Denmark
KlarPris gives electricians, plumbers, and installers instant access to product data, price comparison, and digital ordering from their preferred wholesalers directly from one platform. We simplify the materials procurement process and increase efficiency across hundreds of trade businesses in Denmark. KlarPris is part of Aceve Denmark, a tech-driven product company developing smart digital tools for the construction and installation sector. With over 500 employees, more than 950 million SEK in revenue and extensive experience in the field, we combine tradition and tech to provide a pioneering platform that helps our customers to achieve more.
Your key responsibilities:
- Onboard new clients and guide them through their implementation journey
- Configure KlarPris according to each customer's needs, suppliers, and workflows
- Share best practices and industry tips to help users get the most out of the platform
- Conduct online training sessions, workshops, and ongoing check-ins
- Act as the customer’s main point of contact before, during, and after setup
- Document customer feedback and share insights with our Product team
We’re looking for someone who:
- Has 5+ years of experience in Professional Services, Customer Success, software implementation or onboarding. Preferably in a SaaS or digital environment
- Has a background in, or strong familiarity with, the installation industry (e.g., electrical, plumbing, or HVAC sector)
- This could be from working as a buyer, project coordinator, estimator, technician, or similar
- Communicates confidently with both hands-on professionals and system administrators
- Is structured, proactive, and thrives on creating order and delivering value
- Speaks and writes fluent Danish and comfortable communicating in English
- Bonus points if you’ve worked with KlarPris, ERP or procurement systems, or project estimation tools but this is not required.
What we offer:
- A key role in a fast-growing and forward-thinking software company
- A well-established, proven platform with enthusiastic clients
- The opportunity to take real ownership of your work and influence your role
- A team of motivated, supportive and technically skilled colleagues
- Flexible working hours and a hybrid workplace
- Personal growth, great lunch, pension plan and a true team spirit
Ready to put your industry knowledge into action?
Send us your CV and short application. We review applications on a rolling basis and will hire once the right person is found.
Aceve is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our selection process is conducted continuously and without discrimination, ensuring an equal opportunity for all candidates.