Vice President, Global Omni Operations
Are you a visionary leader with a passion for transforming global logistics and delivering seamless omni-channel experiences? Do you thrive in a fast-paced, collaborative environment where innovation and sustainability are at the heart of everything we do? If so, we’d love for you to apply for this exciting opportunity as VP Global Omni Operations.
This is a pivotal role in shaping and leading Pandora’s global logistics and distribution strategy across Americas, EMEA, and APAC. You will drive operational excellence, champion innovation, and ensure a world-class customer experience across both B2B and B2C channels. As a key member of the Global Retail & Operations leadership team, you will influence strategic decisions and lead transformative initiatives aligned with our Pandora Phoenix Strategy.
The ideal candidate will bring deep expertise in global supply chain management, a strong track record of leading high-performing teams, and a passion for sustainability and innovation.
Key Responsibilities:
Strategic Leadership & Transformation
- Lead global logistics and distribution operations, ensuring efficiency, scalability, and alignment with corporate strategy.
- Drive strategic initiatives including supply chain optimization, omni-channel integration, and global expansion.
- Champion the adoption of innovative technologies such as automation and AI to enhance logistics capabilities.
Operational Excellence
- Oversee BtB and BtC distribution across all regions, ensuring timely and cost-effective delivery.
- Implement advanced analytics and data-driven decision-making to improve performance and customer satisfaction.
- Lead sustainability initiatives to reduce environmental impact and promote responsible logistics practices.
Cross-Functional Collaboration
- Partner with internal stakeholders including Digital & Tech, Global E-commerce, Merchandise, Finance, and Sustainability.
- Build strong relationships with external logistics partners, suppliers, and BtB customers to ensure seamless operations.
Leadership & Influence
- Lead and develop a high-performing global team, fostering a culture of accountability, innovation, and continuous improvement.
- Influence at the highest levels of the organization, providing strategic insights and driving alignment across functions.
Skills & Experience Required:
- 8+ years of senior leadership experience in global logistics and distribution, preferably within retail, fashion, or FMCG.
- Proven ability to lead large-scale transformation and innovation initiatives.
- Strong strategic thinking and analytical skills, with a data-driven approach to decision-making.
- Exceptional communication and stakeholder management skills.
- Experience managing large-scale OPEX budgets (P&L responsibility exceeding 1BN DKK).
- Demonstrated ability to lead diverse, cross-functional teams in a global context.
Icing on the cake
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued and are so proud to be named one of Europe’s Best Workplaces by the Financial Times, as well as being ranked #1 among Danish companies.
We would love to hear from you, so if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch.
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