Company Description
We're an award-winning Google Cloud partner. We're the experts in transforming businesses and shaping the future of cloud technology. Join us and collaborate with top minds, build groundbreaking solutions, and make a real difference for our clients. Enjoy extensive professional development, global reach, and a supportive, Google-inspired culture. If you're passionate about the cloud, this is where you want to be.
With over 13 years of experience in Google Cloud under our belt, offices in 18 countries and more than 600 experts, we have deployed practical innovation alongside Google. We focus on infrastructure modernisation, data management, smart analytics, application modernisation, and AI & machine learning.
Curious about our projects? We got you: Check out our success stories
Job Description
As a Google Workspace Specialist, you will work within the Google Workspace Service Delivery team to help our customers with their support needs. You will be responsible for becoming a trusted advisor for all things Google Workspace for our customer base. In this role, you will leverage your deep understanding of Google Workspace to drive successful customer outcomes.
You will be involved in customer projects both technical and change management focused and will help to perform migrations to Google Workspace. You will provide onboarding, training and best practice guidance on how to use the tools at their disposal, accommodating different levels of customers’ technical expertise. In order to assure their satisfaction you will resolve arising technical issues, either by yourself or in cooperation with our team of experts. You will be working with many varied customers from scale ups, retail, technology, gaming and entertainment, to the public sector. Regular customer touchpoints will allow you to maintain a solid overview on the customer status and identify possible business development opportunities.
Responsibilities:
- Execute the technical aspects of Google Workspace implementation projects, including migrations, integrations, and custom configurations.
- Provide technical troubleshooting and problem resolution for complex Google Workspace issues.
- Analyze customer environments to recommend and implement optimal Google Workspace configurations and best practices.
- Provide onboarding and training to customers
- Collaborate with internal teams and external stakeholders to ensure successful project delivery and customer satisfaction.
- Stay abreast of the latest Google Workspace features, updates, and technical advancements.
- Identify opportunities for technical improvements and strategic evolution within customer Google Workspace environments.
Qualifications
- Good knowledge of Google Workspace solutions, preferably confirmed by certification.
- Experience with managing Microsoft 365 and similar solutions is a big bonus!
- Excellent communication and presentation skills befitting a customer-facing role.
- Ability to provide high-quality customer onboarding and training.
- Ability to communicate and explain complex technical concepts to varied audiences.
- Previous experience with IT network or systems administration.
- Previous experience in support and/or service desk role.
- Fluent English is required; proficiency in one of the Scandinavian languages is preferred.
Additional Information
Why Choose Devoteam G Cloud?
- Innovative Impact: Work on the forefront of cloud technology at a globally recognized leader in Google Cloud solutions.
- Direct Google Connection: Collaborate closely with Google teams, shaping the future of cloud and AI.
- Unleash Your Expertise: Thrive in a fast-paced environment where sharing knowledge and success is paramount.
- End-to-End Impact: Drive complete business transformations, from strategy to implementation and beyond.
- Accelerate Your Career: Grow within a Google-inspired culture, gaining specialisations and certifications.
We do plenty of activities, like meet-ups, hackathons, and partnerships. Don’t lose any of them: follow us on LinkedIn
Benefits
- Encouragement and support for training and certification, in the form of coaching from other team members, cost coverage, and financial incentives.
- Challenging and rewarding assignments, many of which are end-to-end.
- A hybrid work model as standard, with flexible working hours and location to support your work-life balance.
- An international, diverse, and inclusive team.
- A human-centric and value-based company culture.
- Full provision of work tools.
- A variety of social events.
Our culture is based on continuous learning and career development, supported by a genuine, inclusive, and expert team that really loves pizza.
Want to know more about life at Devoteam? Check our Instagram page
Is this not the right position for you? Don’t worry, we have plenty of opportunities! Check out our Career page
