As Crew Member, you have multiple roles - from Front Desk Attendant to Greeter and Bartender - and you also perform a number of different tasks.
You begin your shift by greeting any remaining guests in the lobby, checking and responding to emails, and handling guest inquiries. You then run all the necessary reports to ensure everything is in order for the day ahead. Next, you prepare for incoming arrivals by organizing and updating the day’s reservations. You also print out all relevant lists for the housekeeping and breakfast teams to support smooth operations.
Together with your morning shift colleague, you set up the breakfast buffet and assist guests with their check-outs, ensuring a pleasant and efficient departure process. Later in the shift, you support the bar operations — assisting guests, helping prepare and serve light lunches or meals, and ensuring the area is stocked and clean. You also tidy and reset the bar and lobby to prepare for the next team.
Finally, you complete your shift by handing over all relevant information to the incoming crew, including any unresolved issues, guest requests, or important updates.
What is required?
- Experience in hospitality is a plus
- Good knowledge of customer relations
- Good command of the Danish and English language
- Humble, helpful and approachable
*****
MOXY Hotels Moxy offers a playful hotel experience for the young at heart. With 100+ properties open across Europe North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check-in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open-mindedness, and originality above all – forever giving its guests permission to Play On #atthemoxy. For more information, visit moxyhotels.com and Play On #atthemoxy on Instagram. Moxy is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition.
About Hotel Co 51 Hotel Co. 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, AC Hotels by Marriott and Element by Westin. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 35+ properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark and Poland) and expanding its reach with new properties in key markets. The company´s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com.
About Marriott International MarriottInternational, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 9,000 properties under 32 leading brands spanning 141 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy™, its highly-awarded travel program.
