www.roddandgunn.com/uk
Position Title: Supervisor
Lodge Location: Illum, Copenhagen
Reporting To: Store Manager
OUR BRAND
Rodd & Gunn New Zealand is one of the fastest growing Men’s Clothing brands in France, Belgium, USA, Canada, UK, Australia and New Zealand. We have expanded our retail footprint across the Southern and Northern Hemisphere, now with over 65 retail lodges, 121 shop in shops, and 280 doors including JLP, Hudson’s Bay, Nordstrom, Galeries Lafayette, and Bloomingdales, just to name a few.
This year we opened our first location in Denmark in the iconic Illum department store.
At Rodd & Gunn you will work for a New Zealand lifestyle brand with heritage dating back to 1946. Every seasonal collection is informed by our natural NZ surroundings. We are a genuine, aspirational, modern, lifestyle menswear brand defined by New Zealand, adventure, knowledge and appreciation of quality and craft.
Over the years, we’ve earned a reputation for crafting timeless garments that are made to last. From the fabrics we source, to the techniques we use to construct our clothing, quality is the undercurrent that buoys us as a brand.
We confidently offer a two-year guarantee on all our goods and deliver a garment that will remain a favourite for years and generations to come.
At Rodd & Gunn you buy better so that you can buy less often.
POSITION OVERVIEW
We are looking to fill a 30hour Supervisor position within our newest RODD & GUNN concession.
You will present with a wealth of passion, energy, and drive to build lasting relationships, meet sales targets, and delight our customers at every turn. Departmental store experience highly favourable.
In this role, you are an integral part of a successful team, maximising sales, day-to-day operations of the store, while ensuring our customers receive world class service and styling.
Above all your job is to build customer relationships and ensure they choose you!
KEY PERFORMANCE INDICATORS
- Sales to Budget
- IPT (Items Per Transaction)
- Average Basket
- Customer Conversion
- Loyalty Program
DUTIES & RESPONSIBILITIES
- Providing exceptional customer service
- Achieving sales & exceeding budgets
- Preparation of inventory for sales floor and visual merchandising
- Flexible Availability- weekend availability preferred
YOU WILL NEED
- A proven customer facing background- establishing and maintaining meaningful customer experiences
- Energetic and positive attitude
- Ability to work efficiently within a team
- Excellent communication and time management skills
- Passion for delivering world class customer service
- Fluency in English and Danish preferred
- Flexible availability weekdays and weekends
YOU WILL RECEIVE
- Amazing team culture
- A genuine career path, internal progression, and career development
- International career opportunities driven by our global expansion
- Full training and support from Store Manager and access to online learning academy
- Competitive Hourly Wage
- Bonuses through “Gunn Sale” program
- Great employee purchasing privileges and staff discount
- Brand heritage dating back to 1946
Salary: Hourly Wage + Generous Bonus Structure
At Rodd & Gunn our people are everything. We employ only those we trust can embody our four cornerstone values - Pride, Loyalty, Honesty and Playfulness. These values are written into every part of our business and guide all our actions and decisions on a daily basis. We strive to build a happy, motivated and productive environment where our people are focused on respecting each other, the brand, the product, the customer and their role within our business.
Job Types: Part-time, Permanent
Application Question(s):
- What is your notice period?
Language:
- Danish and English (Preferred)
Work Location: In person