IT Process Management Lead

Why join?

Join us in this role where you’ll lead the development and adoption of our IT process management framework. You’ll own the concept and toolbox that guide our process owners and content creators, ensuring alignment with agile ways of working and corporate standards. You’ll also drive transparency and maturity across the IT process landscape.

Welcome to IT Quality & Process Management
You’ll be part of IT Quality & Process Management Centre of Excellence where you, together with your colleagues, will anchor and evolve our process management practices across Ørsted IT. The team collaborates across functions and geographies to support process owners and ensure consistent, high-quality process execution. As a team, we focus on embracing leaning opportunities and care for each other’s development. We trust and respect each other which enables us to work efficiently and develop value solutions.

You’ll play an important role in:

• owning and evolving the IT process management framework and toolbox
• aligning process management with agile principles and matrix structures
• supporting process owners with guidance, training, and best practices
• facilitating workshops and forums to drive process optimisation
• tracking and reporting on process maturity and performance metrics
• collaborating with stakeholders to ensure end-to-end process coherence.

To succeed in the role, you:

• have deep expertise in process management, ideally with Lean Six Sigma certification or equivalent experience
• bring practical experience in implementing and maturing process frameworks
• understand IT processes and frameworks such as ITIL
• are a strong communicator with experience in change management and stakeholder engagement
• can analyse data and translate insights into actionable improvements
• are passionate about continuous improvement and enabling others to succeed.

Maybe you’ve read the above and can see you have some transferable skills, even though they don’t quite match all the points. If you think you can bring something to the team, we still encourage you to apply.

Shape the future with us
Send your application to us as soon as possible. We’ll be conducting interviews on a continuous basis and reserve the right to take down the advert when we’ve found the right candidate.

As an applicant or employee, you may request reasonable work and position accommodation or adjustments via accommodation@orsted.com.

Please note that for your application to be taken into consideration, you must submit your application via our online career pages and answer the screening questions relevant for your country. We don't take applications or inquiries from external recruiters or agencies into account for this position.