Duties/areas of responsibility
The position will involve the following areas of responsibility
· Escalating IT issues to the IT manager where necessary
· Responsible for managing backups and tape rotation
· Diagnosing and resolving technical issues
· Undertaking small- to medium-sized IT projects as instructed by the IT manager
· Providing desktop and server support
· Supporting and maintaining MS Server/Desktops and MS Exchange
· Setting up and configuring new laptops and desktops
· Installing authorised software to laptops and desktops
· Ensuring security and upgrades are applied to desktops and laptops and kept up to date
· Antivirus installation to all desktops and laptops
· Fault finding to laptops and desktops
· Reporting faults and maintaining logs on servers, desktops and laptops
· Completing internal user moves including phones
· Patching of network and phones
· Ensuring all logs for equipment and users are maintained
· Creating purchase requisitions for IT hardware/software
· Ensuring licensing for all software purchased is recorded and maintained
· Exchange server mailbox maintenance including archiving mailboxes
· Setting up new users and disabling expired accounts in accordance with HR requirements
Job Type: Part-time
Expected hours: No more than 8 per week
Ability to commute/relocate:
- København: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Technical Information : 2 years (Required)
Language:
- Danish B2 (Required)
Location:
- København (Required)
Willingness to travel:
- 25% (Required)