Aftersales Manager

NOV
Region Hovedstaden
Full time
for 1 dag siden

Join us in shaping the future of energy

1. About the Role

As an Aftersales Manager for NOV’s Flexibles product line, you’ll be at the forefront of ensuring our customers get the very best from their subsea and offshore systems — long after the initial delivery. You’ll be the primary commercial link between SPS and our global clients, managing incoming service requests, shaping competitive proposals, and negotiating terms before handing over to our technical execution teams.

With NOV’s manufacturing and service hubs — including our world-class facility in Kalundborg, Denmark — you’ll have the unique opportunity to see the products you support in action, from production through to field performance.

In this strategic role, you’ll be a key connector — enabling structured collaboration between sales, engineering, and project management to deliver timely, high-quality service outcomes. You’ll have ownership of the aftersales commercial strategy , driving initiatives that enhance customer satisfaction, strengthen long-term relationships, and support sustainable business growth.

If you’re passionate about delivering value , adept at managing complex commercial cycles , and driven to create scalable, customer-focused solutions , this is your opportunity to make a visible and lasting impact on NOV’s Flexibles business worldwide.

2. About the Company

At NOV, we deliver safe, high-quality, technology-driven equipment, services, and support that are essential to the global energy industry. Our mission is simple: we power the industry that powers the world.

At NOV’s business unit Subsea Production Systems (SPS) we empower the energy sector with passion, expertise, and forward-thinking solutions. We develop reliable and efficient subsea energy production products that enhance our customers’ energy portfolios. With strong roots in the offshore oil and gas industry, we are also at the forefront of future technologies such as water treatment, ammonia storage, carbon injection, and wind energy—helping to reduce CO₂ emissions and drive the energy transition.

SPS is headquartered in Brøndby, Denmark, with production sites in Kalundborg (DK), Porto do Acu (Br), Glenrothes (UK) and offices in Stavanger and Oslo (No), Rio de Janeiro ( Br), and Houston (US). Globally, our team includes around 1,500 dedicated professionals, contributing to NOV’s workforce of approximately 34,000 employees.

3. What We Offer

  • A collaborative and inclusive culture where your energy truly matters
  • A strategic, high-impact position with ownership of the aftersales commercial space
  • Structured onboarding and process training with technical teams
  • Pension plan and health insurance
  • Bonus incentive program
  • Social activities incl. an internal football club etc.

4. Key Responsibilities

  • Act as the first point of contact for service inquiries related to NOV’s flexible pipe systems
  • Evaluate customer requests, prepare and structure technical service proposals
  • Lead commercial negotiations covering terms, pricing, and deliverables
  • Coordinate with Engineering and Project Management to develop technically sound scopes
  • Ensure smooth contract handover and maintain visibility throughout execution
  • Maintain commercial tools, templates, and pricing models for continuous improvement
  • Drive cross-functional alignment across internal departments to streamline aftersales processes

5. Qualifications & Skills

Essential Qualifications:

  • Bachelor’s degree in Business, Sales, Engineering, or a related technical/commercial field
  • 5–10 years of experience in commercial or sales roles within industrial, energy, or B2B service sectors
  • Demonstrated success in handling customer RFQs, developing proposals, and negotiating contracts
  • Fluent in English (written and spoken); additional languages are a plus
  • Proficient in Microsoft Office; experience with CRM/ERP systems such as Oracle or Salesforce is a plus
  • Commercial acumen with an ability to price and structure offers reflecting scope, risk, and value

Desired Qualifications:

  • Master’s degree in a related field
  • Experience in aftermarket/lifecycle service models
  • Familiarity with engineering-driven services or subsea technologies
  • Strong process structuring and coordination abilities

6. Soft Skills

To thrive in this role, you should be:

  • Structured and process-oriented , able to manage complexity with clarity
  • Communicative and collaborative , driving results through coordination—not by working in isolation
  • Proactive, independent, and commercially focused
  • Comfortable working in a flat, fast-paced environment with high visibility

7. Why Join Us?

Join us to be part of a collaborative team , shaping the future of subsea energy products and solutions.

We offer a dynamic and collaborative work environment where growth, innovative thinking and continuous improvement are core to how we operate. As a member of our team, you will have the opportunity to grow professionally through diverse and challenging assignments, supported by experienced colleagues and a culture that values learning and development.

Joining NOV means becoming part of a purpose-driven organization that is committed to operational excellence, sustainability, and long-term career progression.

With us at NOV Subsea Production Systems you’ll have an important role in delivering reliable and efficient subsea solutions, meeting today’s energy demands and shaping a more sustainable future.

Join us in going beyond to shape the future of energy. Because energy matters.

#LI-MG1



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